You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple TV 4th gen. (A1625) stuck on tvOS 11.4.1 (15M73)

I have just unpacked an A1625 Apple TV. System tells me that tvOS 11.4.1 (15M73) is up to date when trying to fetch new updates. Any suggestions here how to get the latest tvOS?


Apple TV is successfully connected to the internet.

Apple TV HD, tvOS 11

Posted on Mar 9, 2021 3:32 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 9, 2021 4:04 AM

tvOS 11.4.1

tvOS 11.4.1 was current in 2018. Unpacked as in: new device? Amazing that a unit wasn’t shipped earlier.


Any suggestions here how to get the latest tvOS?

If the regular update method from Settings won’t fetch the current OS, then

  1. Reset or restore your Apple TV to its factory settings - Apple Support (internal/on-device – easier) or
  2. Restore your Apple TV - Apple Support (external through a computer – alternative, if the above doesn’t solve it)
1 reply
Question marked as Top-ranking reply

Mar 9, 2021 4:04 AM in response to c_perri

tvOS 11.4.1

tvOS 11.4.1 was current in 2018. Unpacked as in: new device? Amazing that a unit wasn’t shipped earlier.


Any suggestions here how to get the latest tvOS?

If the regular update method from Settings won’t fetch the current OS, then

  1. Reset or restore your Apple TV to its factory settings - Apple Support (internal/on-device – easier) or
  2. Restore your Apple TV - Apple Support (external through a computer – alternative, if the above doesn’t solve it)

Apple TV 4th gen. (A1625) stuck on tvOS 11.4.1 (15M73)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.