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Purchased $25 card , it was excepted on my phone for a bal of 26.66. But I can’t purchase anything on the game . It says contact Apple Support . Any idea what going on

Purchased a $25 Apple gift card to play games. The card was accepted but when I try to purchase it says go to Apple Support.

iPhone 8 Plus, iOS 13

Posted on Mar 13, 2021 3:59 PM

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Question marked as Top-ranking reply

Posted on Mar 13, 2021 4:27 PM

If you get a message like that you have to contact iTunes support by using this link:

www.apple.com/support/itunes/ww


or contact apple care at:

Contact Apple for support and service - Apple Support


Good luck!


1 reply

Purchased $25 card , it was excepted on my phone for a bal of 26.66. But I can’t purchase anything on the game . It says contact Apple Support . Any idea what going on

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