You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: vicelisse
vicelisse Author
User level: Level 1
4 points

AppStore iTunes looked

I just got this phone fix it’s been a years since I don’t use It ,, I try to update my apps and I can’t , I just got done resetting the password and still nothing

Posted on Mar 15, 2021 12:19 PM

Reply
Question marked as Top-ranking reply
User profile for user: Androish
Androish
User level: Level 8
39,487 points

Posted on Mar 15, 2021 12:21 PM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

View in context

Similar questions

4 replies
Question marked as Top-ranking reply
User profile for user: Androish
Androish
User level: Level 8
39,487 points

Mar 15, 2021 12:21 PM in response to vicelisse

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

Reply

AppStore iTunes looked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up