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Hello, I am unable to receive emails on my iPhone

Unable to receive emails via my IPhone

iPhone 12 Pro, iOS 14

Posted on Mar 16, 2021 8:54 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 16, 2021 8:57 PM

Hello,


  1. Open the Mail App and select the “error” hyperlink in blue at the bottom of screen
  2. Follow the prompts


It’s usually related to password issue. If so, enter password when prompted. If that does not resolve the issue, ensure you are using correct password. If issue persists, contact your Email Service Provider

1 reply
Question marked as Top-ranking reply

Mar 16, 2021 8:57 PM in response to 1971A

Hello,


  1. Open the Mail App and select the “error” hyperlink in blue at the bottom of screen
  2. Follow the prompts


It’s usually related to password issue. If so, enter password when prompted. If that does not resolve the issue, ensure you are using correct password. If issue persists, contact your Email Service Provider

Hello, I am unable to receive emails on my iPhone

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