Shared location not working

Shared locations with my friend and they can see mine but theirs always says ‘no location found’ and always looks like it’s searching??

iPhone 11 Pro Max, iOS 14

Posted on Mar 25, 2021 12:05 PM

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Question marked as Top-ranking reply

Posted on Mar 26, 2021 3:27 PM

Hey Jcorona13,


It sounds like you're attempting to Find friends and share your location with Find My. Here are some potential reasons why you may not be able to view your friend's location. We recommend sharing this information with them.


  • The device is off or isn't connected to cellular or Wi-Fi.
  • Your friend might need to correct the date on their device. Tap Settings > General > Date & Time.
  • Your friend turned off Location Services in Settings > Privacy > Location Services; Settings > Screen Time > Content & Privacy Restrictions > Share My Location; or in Settings > Privacy > Location Services > Find Friends.
  • Your friend turned off Share My Location in Settings > [your name] > Find My > Share My Location.
  • The device is in a country or region where Apple doesn't offer this feature. This feature might not be available in all countries or regions due to technical limitations or local law.


We hope that helps!

1 reply
Question marked as Top-ranking reply

Mar 26, 2021 3:27 PM in response to Jcorona13

Hey Jcorona13,


It sounds like you're attempting to Find friends and share your location with Find My. Here are some potential reasons why you may not be able to view your friend's location. We recommend sharing this information with them.


  • The device is off or isn't connected to cellular or Wi-Fi.
  • Your friend might need to correct the date on their device. Tap Settings > General > Date & Time.
  • Your friend turned off Location Services in Settings > Privacy > Location Services; Settings > Screen Time > Content & Privacy Restrictions > Share My Location; or in Settings > Privacy > Location Services > Find Friends.
  • Your friend turned off Share My Location in Settings > [your name] > Find My > Share My Location.
  • The device is in a country or region where Apple doesn't offer this feature. This feature might not be available in all countries or regions due to technical limitations or local law.


We hope that helps!

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Shared location not working

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