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Cinnykay Author

Level 1

4 points

Cannot add or delete mail accounts.

I cannot receive or send emails on my iPhone 6 Plus. So I go into my mail settings and it doesn’t have the option to add or delete email accounts. What can I do?

iPhone 6 Plus

Posted on Apr 7, 2021 9:54 AM

Top-ranking reply

ryane77

Community Specialist

Posted on Apr 8, 2021 8:51 AM

Hello Cinnykay,

It looks like you've been troubleshooting an issue with mail on your iPhone, and you're looking to remove and re-add the account but you don't see that option. Is that correct?

If you're using an iPhone 6 Plus, you may need to try checking Settings > Passwords & Accounts. From there, you should be able to select any accounts you've added and either toggle Mail to off, or delete it entirely.

Let us know if this helps. Take care.

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Cannot add or delete mail accounts.

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