You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: gianna_123
gianna_123 Author
User level: Level 1
4 points

Why does my phone battery go down when charging ?

why does my phone battery go down when charging ?


[Re-Titled by Moderator]

Posted on Apr 9, 2021 7:49 PM

Reply
Question marked as Top-ranking reply
User profile for user: TheLittles
TheLittles
User level: Level 10
195,717 points

Posted on Apr 9, 2021 8:21 PM

gianna_123 Said:

"phone battery: why does my phone battery go down when charging ?"

-------


Where to Go from here:


I. Read here: iPhone Battery and Performance - Apple Support


II. View the Battery Health?:

When the Battery Health is 80% or lower, it is time for a new battery. It goes down quickly when the Battery Hrath percentage reaches close to 80% or below.

  1. Go To: Settings
  2. Tap: Battery
  3. Tap: Battery Health
  4. View: Percentage.

Is it less than 80%?


III. Get this Serviced:

You have a One-Year, Out-of-the-Box, Limited-Warranty. So, if less than one-year old, and the Battery Health is less than 80%, contact Apple Support, and see if you can get this serviced.

Apple Support Contact Information:

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: TheLittles
TheLittles
User level: Level 10
195,717 points

Apr 9, 2021 8:21 PM in response to gianna_123

gianna_123 Said:

"phone battery: why does my phone battery go down when charging ?"

-------


Where to Go from here:


I. Read here: iPhone Battery and Performance - Apple Support


II. View the Battery Health?:

When the Battery Health is 80% or lower, it is time for a new battery. It goes down quickly when the Battery Hrath percentage reaches close to 80% or below.

  1. Go To: Settings
  2. Tap: Battery
  3. Tap: Battery Health
  4. View: Percentage.

Is it less than 80%?


III. Get this Serviced:

You have a One-Year, Out-of-the-Box, Limited-Warranty. So, if less than one-year old, and the Battery Health is less than 80%, contact Apple Support, and see if you can get this serviced.

Apple Support Contact Information:

Reply

Why does my phone battery go down when charging ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up