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Apple Watch step counter not tracking steps continuously

I bought an Apple Watch SE recently and it is not tracking the steps continuously. I take 5 steps and check the reading, and there is no change in step counter. Sometimes even if I take 10 - 15 steps, it does not update the step counter. It is like it is frozen for a while and then it starts updating for the new steps, ignoring the previous steps taken.


Has anyone faced this issue? Is this something wrong with the product or are the apple watch step counter like this by default?

Posted on Apr 12, 2021 10:05 PM

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Question marked as Top-ranking reply

Posted on Apr 13, 2021 9:45 AM

The only way the watch knows how many steps you have taken is by how (and how many times) you are swinging your watch wrist. Are you being consistent with that?


See the "Make sure that you earn Move and Exercise credit" section in:

Get the most accurate measurements using your Apple Watch - Apple Support


You should also make sure your watch is calibrated:

Calibrating your Apple Watch for improved Workout and Activity accuracy - Apple Support


Also, see the solution to:

apple watch series 5 activity recording n… - Apple Community

1 reply
Question marked as Top-ranking reply

Apr 13, 2021 9:45 AM in response to nithin113

The only way the watch knows how many steps you have taken is by how (and how many times) you are swinging your watch wrist. Are you being consistent with that?


See the "Make sure that you earn Move and Exercise credit" section in:

Get the most accurate measurements using your Apple Watch - Apple Support


You should also make sure your watch is calibrated:

Calibrating your Apple Watch for improved Workout and Activity accuracy - Apple Support


Also, see the solution to:

apple watch series 5 activity recording n… - Apple Community

Apple Watch step counter not tracking steps continuously

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