My Apple ID does not work in iTunes or app store oh I am
Why do why does my Apple ID not work on my IPad in apps or iTunes for purchases?
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What happens when you try? Error message(s)? Account disabled?
See the Apple Support article(s) below.
Contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.