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After I set it up it’s worked all of one time. Afterwards my watch would try to unlock my phone (phone shows unlocking) but never does. A few tries later it would ask me to enter the code to enable Face ID. What can I do?
Apple Watch, watchOS 4
Hello AppleHKuser,
Welcome to Apple Support Communities. We understand your Apple Watch and iPhone aren't unlocking after updating them both to the latest OS updates (watchOS 7.4 or later, iOS 14.5). First, check the settings required in this article:
Unlock your iPhone with Apple Watch when you're wearing a face mask
Pay specific attention to if your devices still meet all the requirements (like Wi-Fi and Bluetooth are enabled), and that your Apple Watch is unlocked while on your wrist.
Next, if you still aren't able to unlock your Apple Watch with your iPhone, restart both devices then try it again.
How to restart your Apple Watch
Have a good day!
Hello AppleHKuser,
Welcome to Apple Support Communities. We understand your Apple Watch and iPhone aren't unlocking after updating them both to the latest OS updates (watchOS 7.4 or later, iOS 14.5). First, check the settings required in this article:
Unlock your iPhone with Apple Watch when you're wearing a face mask
Pay specific attention to if your devices still meet all the requirements (like Wi-Fi and Bluetooth are enabled), and that your Apple Watch is unlocked while on your wrist.
Next, if you still aren't able to unlock your Apple Watch with your iPhone, restart both devices then try it again.
How to restart your Apple Watch
Have a good day!
restarting the watch did the magic. Thx.
You are alone on this restarting has not worked for me.
Using Apple Watch to unlock iPhone isn’t working
