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Apple Credit Balance cannot change payment country

I have a apple balance 0.03 in US country, but i need to add a new payment credit card in other country

iPhone 11, iOS 14

Posted on May 1, 2021 8:54 AM

Reply
Question marked as Top-ranking reply

Posted on May 1, 2021 12:58 PM

Here are two ways to remove all your Apple ID balance:


Spend it:

If your store credit is less than the cost of a single item on the iTunes Store, App Store, or iBooks Store, you can add a payment method such as a credit or debit card to your account [ how to add a card --> https://support.apple.com/HT201266 ]. When you buy an item, you will use the remaining store credit and the rest will be charged to your card. This payment method has to be from your old country.


Have Apple keep it

"If you still can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support." Apple will remove the balance and keep it.

Click here --> https://support.apple.com/choose-country-region/media-services Select an option and keep on working your way down the menu until you get to one saying your "topic isn't listed". This will present you with support by chat or telephone call.

Or call Apple Support --> https://support.apple.com/HT201232


References:

Click on this link to read full information about requirements for changing store country:

Change your Apple ID country or region --> https://support.apple.com/HT204447

1 reply
Question marked as Top-ranking reply

May 1, 2021 12:58 PM in response to tzewenchan

Here are two ways to remove all your Apple ID balance:


Spend it:

If your store credit is less than the cost of a single item on the iTunes Store, App Store, or iBooks Store, you can add a payment method such as a credit or debit card to your account [ how to add a card --> https://support.apple.com/HT201266 ]. When you buy an item, you will use the remaining store credit and the rest will be charged to your card. This payment method has to be from your old country.


Have Apple keep it

"If you still can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support." Apple will remove the balance and keep it.

Click here --> https://support.apple.com/choose-country-region/media-services Select an option and keep on working your way down the menu until you get to one saying your "topic isn't listed". This will present you with support by chat or telephone call.

Or call Apple Support --> https://support.apple.com/HT201232


References:

Click on this link to read full information about requirements for changing store country:

Change your Apple ID country or region --> https://support.apple.com/HT204447

Apple Credit Balance cannot change payment country

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