You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Newsroom Update
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
I have previously bought music using iTunes which is stored on my old phone. I can't access it on Music on my new phone - the downloads message says "Showing only music on this iPhone".
My previous purchases are only on 1 device. They were all bought legitimately through Apple.
Why can't I download them?
Do I need to have iCloud sharing on?
iPhone SE, iOS 13
1) This is not live chat. This forum is peopled by users like you helping other users. You ask a question and if somebody thinks they know the answer then they post when they happen to see it.
2) Your question is not the same as that originally asked. Normally you would start your own topic/thread with your question. That would apply even more so in this case where Apple has put a black apple next to a post meaning they consider the question answered and the topic essentially closed.
3) This topic was started 3 weeks ago and I suspect many helpers won't bother looking at follow-up questions to topics with no activity in 3 weeks.
4) As for your question, read this article: Sync your iPhone, iPad, or iPod using your computer - https://support.apple.com/HT201253
Read this document --> Redownload music - Apple Support
Simple approach to Loading music in replacement iPod?
Hello is anyone home
?????
I need help!
How do I download previous iTunes music purchases onto a new phone, without using a PC or Mac?
