You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Shanna883
Shanna883 Author
User level: Level 1
4 points

Update Issue

I’ve tried numerous times to upate my Ipad Pro for the latest IOS version & it will not update. I have enough storage so I don’t understand the issue? Can anyone help please?

Posted on May 19, 2021 5:45 PM

Reply
Question marked as Top-ranking reply
User profile for user: Limnos
Limnos
User level: Level 10
418,681 points

Posted on May 19, 2021 9:13 PM

If your iPhone, iPad or iPod touch won’t update - "You might be unable to update your iPhone, iPad, or iPod touch wirelessly — or over the air — for one of these reasons", with more detail in this link. --> https://support.apple.com/HT201435

View in context

Similar questions

2 replies
User profile for user: LotusPilot
LotusPilot
Community+ 2024
User level: Level 10
289,550 points

May 20, 2021 2:13 AM in response to Shanna883

In addition to the advice contained within the link provided by Limnos, you should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. The iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder over a direct USB connection.

Reply

Update Issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up