You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My IPad still doesn’t connect to Wi-Fi or cellular.

So went through Apple and Verizon tech support and my iPad still can’t connect to my cellular, Wi-Fi or Apple server.

iPad Pro, iPadOS 14

Posted on Jun 12, 2021 10:19 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 12, 2021 10:52 PM

Next-steps Said:

"My IPad still doesn’t connect to Wi-Fi or cellular.: So went through Apple and Verizon tech support and my iPad still can’t connect to my cellular, Wi-Fi or Apple server."

-------


A Few Thoughts:

A. Any Recent Updates?:

Did you recently update your iPad? If so, go here: If you See an Error when you Update or Restore your iPhone, iPad, or iPod - Apple Support


B. If Wi-Fi is Not Working:

Try The Following the the Order Provided:

Start Here: If your iPhone, iPad, or iPod touch won’t Connect to a Wi-Fi network - Apple Support


C. Restore form a Backup:

Have a backup of your iPad that was made when Wi-Fi was working? If you are not concerned with losing data, then restore your iPad to the backup. If not, then take this as a learning experience, knowing to always backup your iPad prior to making any changes to it (i.e. updates) incase anything goes wrong with the installation.


D. As a Last Resort:

Restore your iPad settings to their defaults. Note to backup your iPad, prior to doing to.

Go Here: Return iPad Settings to their Defaults - Apple Support

1 reply
Question marked as Top-ranking reply

Jun 12, 2021 10:52 PM in response to Next-steps

Next-steps Said:

"My IPad still doesn’t connect to Wi-Fi or cellular.: So went through Apple and Verizon tech support and my iPad still can’t connect to my cellular, Wi-Fi or Apple server."

-------


A Few Thoughts:

A. Any Recent Updates?:

Did you recently update your iPad? If so, go here: If you See an Error when you Update or Restore your iPhone, iPad, or iPod - Apple Support


B. If Wi-Fi is Not Working:

Try The Following the the Order Provided:

Start Here: If your iPhone, iPad, or iPod touch won’t Connect to a Wi-Fi network - Apple Support


C. Restore form a Backup:

Have a backup of your iPad that was made when Wi-Fi was working? If you are not concerned with losing data, then restore your iPad to the backup. If not, then take this as a learning experience, knowing to always backup your iPad prior to making any changes to it (i.e. updates) incase anything goes wrong with the installation.


D. As a Last Resort:

Restore your iPad settings to their defaults. Note to backup your iPad, prior to doing to.

Go Here: Return iPad Settings to their Defaults - Apple Support

My IPad still doesn’t connect to Wi-Fi or cellular.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.