How to restore my iPhone XR?

Question

Level 1

9 points

How to restore my iPhone XR?

how can i restore my Xr device after security has positively been compromised showing cloned symtoms when my home network and laptop also seem to just aid the long term intruder(s) that operate just under the surface utilizing all of my premiums at my expense. I get double and triple notifications, emails and even lose in-call abilities. It is believed they have dominated my smtp server through my isp and control when and what emails I receive as well as sign me in and out at their leisure while intercepting/altering texts and contacts. I have no hotspot profile that I am supposedly linked with when I am more than 50 feet from home yet and their are three feeds listed in my ivp6 and DNS boxes that I can NEVER get rid of additionally my find my app lists my location at the cell tower a block away from my house and lists my phone at home on the same screen at the same time… HELP !

[Re-Titled by Moderator]

Posted on Jul 10, 2021 5:50 AM

Reply

Answer 1

Top-ranking reply

MrHoffman

Community+ 2024

Level 10

126,223 points

Jul 13, 2021 2:06 PM in response to JeffreyJamez

JeffreyJamez wrote:

How can I find out if my phone has been jailbroke

Jailbreak? Unlikely. If you have lost physical control of your device and if your passcode is known, factory reload, and re-set everything, including all passwords. All passwords. All passwords. All of them.

Factory reset > Restore your iPhone, iPad, or iPod to factory settings - Apple Support

If your environment has been compromised (if!), you’re headed for a global password re-set; all user and all website and all app passwords. New and unique values for all passwords.

Start here for more security info > https://manuals.info.apple.com/MANUALS/1000/MA1976/en_US/device-and-data-access-when-personal-safety-is-at-risk.pdf

But I don’t (yet) see anything posted here that clearly indicates a security compromise.

Reply

Answer 2

kb1951

Level 10

124,955 points

Jul 10, 2021 5:59 AM in response to JeffreyJamez

A non-jailbroken phone cannot be hacked. I would suggest that you change your Apple ID password, your email password, and enable 2 factor authentication.

Reply