You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

tandymatjeke Author

Level 1

4 points

"The apple id cannot be used to unlock this phone". and my apple id is correct .

"The apple id t......@gmail.com cannot be used to unlock this phone". and my apple id n password are correct .

iPhone 5s

Posted on Jul 16, 2021 8:34 PM

Top-ranking reply

Niel

Level 10

734,399 points

Posted on Jul 16, 2021 8:38 PM

If it's locked to a different Apple ID, sign in with that one, or contact the person who can, or if you're the iPhone's original owner, submit an unlock request as described in the Related Article above.

If it's become unbound from it but is still locked, submit an unlock request.

(201768)

View in context

"The apple id cannot be used to unlock this phone". and my apple id is correct .

Similar questions