So I had Apple support for my AirPods because the left one didn’t want to connect and if it did, it stopped and make a noise. I thought it was because it wasn’t charged but it’s fully charged. I also toke notice that there’s a repeated green flash, what should I do ?
iPhone XS
Hi Mel-24,
We'd like to help guide you in the best direction for a solution. We would recommend starting with making sure the AirPods and the case both are clean and free of any debris, and steps here for How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods will help. Once clean, be sure to have both in and charged. If this remains to be an issue after those steps, unpairing with a reset will be the next best steps and you can find those steps here: How to reset your AirPods and AirPods Pro. With the steps followed, and if you are not met with a solution, you'll want to reach out to Apple Support. You can use the link below, if needed.
Thank you for using Apple Support Communities.
Hi Mel-24,
We'd like to help guide you in the best direction for a solution. We would recommend starting with making sure the AirPods and the case both are clean and free of any debris, and steps here for How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods will help. Once clean, be sure to have both in and charged. If this remains to be an issue after those steps, unpairing with a reset will be the next best steps and you can find those steps here: How to reset your AirPods and AirPods Pro. With the steps followed, and if you are not met with a solution, you'll want to reach out to Apple Support. You can use the link below, if needed.
Thank you for using Apple Support Communities.
I did all of that, do you know the reason why it’s flashing green thought ? Also, the left one will play for a moment and then it won’t.
Do you see how one AirPod has light a lightening symbol and the one doesn’t? Must that be it ?
Hi Mel-24,
There are no available resources that would indicate the flashing green light would be related to, and only see either solid green or amber light via this resource: Charge your AirPods and learn about battery life. If you have followed the guidance previously shared, you'll want to reach out to Apple Support. You can use the link below, if needed.
Thank you for using Apple Support Communities.
Left AirPod won’t connect, green flashing light
