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My HomePod won’t come on after manual reset, unplugging from power. Now what did I do?

My HomePod won’t turn on. I’ve restarted manually to reset but the light doesn’t light up to set it up again. What now?

HomePod, 14

Posted on Aug 30, 2021 6:58 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 30, 2021 8:36 PM

Hi Felix Moore,

Welcome to the Apple Community where some of us do our best to help troubleshoot :)


Apple support have an article online that may help:


If HomePod isn't responding:

https://support.apple.com/en-us/HT208380


If that hasn't worked for you,

you might want to try browsing these discussion threads.


Discussion thread: HomePod won't reset:

https://discussions.apple.com/thread/253088069


Update / HomePod won't come on

https://discussions.apple.com/thread/252974880


HomePod not responding:

https://discussions.apple.com/thread/253087214


Or

HomePod Support Website:

https://support.apple.com/homepod


And

If nothing above has helped:

There is a "Get support": link to Apple at top right on this discussion page.

OR

See a list of Apple support and service phone numbers around the world:


https://support.apple.com/en-us/HT201232


All the best :)

2 replies
Question marked as Top-ranking reply

Aug 30, 2021 8:36 PM in response to Felix Moore

Hi Felix Moore,

Welcome to the Apple Community where some of us do our best to help troubleshoot :)


Apple support have an article online that may help:


If HomePod isn't responding:

https://support.apple.com/en-us/HT208380


If that hasn't worked for you,

you might want to try browsing these discussion threads.


Discussion thread: HomePod won't reset:

https://discussions.apple.com/thread/253088069


Update / HomePod won't come on

https://discussions.apple.com/thread/252974880


HomePod not responding:

https://discussions.apple.com/thread/253087214


Or

HomePod Support Website:

https://support.apple.com/homepod


And

If nothing above has helped:

There is a "Get support": link to Apple at top right on this discussion page.

OR

See a list of Apple support and service phone numbers around the world:


https://support.apple.com/en-us/HT201232


All the best :)

Aug 30, 2021 9:00 PM in response to Felix Moore

It takes a moment to light up. How long did you wait? Plug it in again and put your phone or other iOS device beside it and wait for the chime, after the white swirling light has finished.


Or press the top to see if Siri responds in case it never reset fully, if it’s still in the home app it is set up, in which case you can try a Restart. If you’re still not sure, give Apple a call and they can assist: call 1-800-MY-APPLE

My HomePod won’t come on after manual reset, unplugging from power. Now what did I do?

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