Milanese’s watch band
Just picked up my new series 6 watch yesterday. The Milanese loop strap band is not holding the watch securely. Love the watch - but ……maybe the magnet is not strong enough?
Is anyone else having this problem?
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You have 14 calendar days to return an item from the date you received it (for any reason). See:
Returns & Refunds - Shopping Help - Apple
Bring your item to an Apple Store
You can always return the item to any U.S. Apple Store. An Apple Specialist will assist you with your return. Your refund will be processed at that time. To locate an Apple Store in your area, please refer to the Apple Retail Store Locator. Please contact your Business Team to initiate a return for orders shipped directly to your business.
Exchange an item
If you purchased your item from Apple in the U.S., you can take it to any U.S. Apple Store for an exchange. Item exchanges are, of course, subject to in-store product availability. It's a good idea to check if a product is in stock by visiting apple.com and then seeing if it's available for pickup at a store nearby.
You may be able to exchange only the strap at the Apple Store.