Apple Pencil 2 Not Recognized and won’t charge. Won’t repair either.

Apple Pencil 2 Not Recognized and won’t charge. Was at 100% and then 0 and would not charge. I tried unpairing. Now won’t pair either. It was always kept charged


does anyone have a fix that worked or do I need to get it replaced it is only a month old.

iPad Pro 10.5-inch, Wi-Fi

Posted on Sep 13, 2021 10:11 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 14, 2021 6:51 AM

Make sure the tip of the Pencil is screwed on securely and snugly ( NOT TOO tight! ).

Then follow all of the troubleshooting tips in this Apple Website Webpage support article.

Tap the link below.


https://support.apple.com/en-us/HT205236


Also, have you checked the tip of your Pencil lately?

Does it look worn?

Apple has a 4 pack of replacement tips for purchase.

Found here.

Tap the link below.


https://www.apple.com/shop/product/MLUN2AM/A/apple-pencil-tips-4-pack



If still no joy,

You will need to search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to have both your Apple iPad and Pencil diagnosed and options presented you.


Failing that,

You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Hardware Repair & Device Performance support categories.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


OR


Call contact Apple via the support numbers found in the link bekow.


Contact - How to Contact Us - Apple

Tap the link below.


https://www.apple.com/contact/



Best of Luck to You!

3 replies
Question marked as Top-ranking reply

Sep 14, 2021 6:51 AM in response to masulli

Make sure the tip of the Pencil is screwed on securely and snugly ( NOT TOO tight! ).

Then follow all of the troubleshooting tips in this Apple Website Webpage support article.

Tap the link below.


https://support.apple.com/en-us/HT205236


Also, have you checked the tip of your Pencil lately?

Does it look worn?

Apple has a 4 pack of replacement tips for purchase.

Found here.

Tap the link below.


https://www.apple.com/shop/product/MLUN2AM/A/apple-pencil-tips-4-pack



If still no joy,

You will need to search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to have both your Apple iPad and Pencil diagnosed and options presented you.


Failing that,

You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Hardware Repair & Device Performance support categories.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


OR


Call contact Apple via the support numbers found in the link bekow.


Contact - How to Contact Us - Apple

Tap the link below.


https://www.apple.com/contact/



Best of Luck to You!

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Apple Pencil 2 Not Recognized and won’t charge. Won’t repair either.

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