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iPhone screen is frozen

I can see my app but not get them to open. Shut down feature does not work? How can I restart my iPhone?

Posted on Sep 30, 2021 3:09 PM

Top-ranking reply

Level 10

149,592 points

Posted on Sep 30, 2021 3:12 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

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