You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

RyanArell91 Author

Level 1

4 points

Won’t download update

Trying to download update and will not allow. Already tried restarting phone, having phone plugged in to power, and connected to strong wifi and still not working

iPhone 12, iOS 14

Posted on Oct 18, 2021 8:11 AM

Top-ranking reply

Kurtosis12

Level 9

66,910 points

Posted on Oct 18, 2021 8:12 AM

Can you post a screenshot, it could reveal why you aren't able to update.

Make sure you:

• Are using a WiFi connection (not a hotspot).

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.

You can also check out this article for help -

If your iPhone, iPad or iPod touch won’t update

https://support.apple.com/en-gb/HT201435

View in context

Won’t download update

Similar questions