MacBook pro

Restart in Safe Mode and Test if the issue is presented.

Safe mode may help you resolve or isolate problems that you’re having with your Mac.

When you start up in safe mode, your Mac prevents some software, such as startup items, from loading, and it performs a check of your startup disk. Your Mac may take longer to start up because of the check.

Before attempting the Reinstallation from Recovery Mode

Suggestion >>

Suggest downloading the Application  Etrecheck  https://etrecheck.com  directly from a well Respected ASC Contributor. and Safe to use.

Disclaimer: I am not affiliated with nor receive compensation from the Developer.

The application is free or paid from added features. 

Run the application with Full Disc Access ( Security & Privacy - Full Disc Access ).

It will take a Snap Shot -  both the hardware and software.

The Report will Not Reveal Any Personal Information. 

Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )

We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.

Any Third Party Applications that will interfere with the normal operation of the OS, alter, modify, remove or delete or attempt to do so is an invitation for disaster and may require a Reinstallation of the OS.

This includes AntiVirus, Cleaners, Optimizes, UnInstaller etc.

The Built-in Security of Big Sur is all that is required.

Is this correct >> MacBook Pro 13″, macOS 11.6 << and it is the New Apply Silicon M1?

How recently was this purchased ? Purchased directly from Apple ?

If within the 14 Day Return Policy - do so

Thank you a lot of trouble you have taken.

From what appears - the computer Software and Hardware is good.

Best can suggest is boot in Recovery Mode Command + r immediately at restart and keep holding until the Recovery Mode is presented. Choose Reinstall macOS.

This will all down the Full Installer ( Ethernet Cable to Router is best ) and commence the installation.

Notation: This will install Over the existing macOS and replace any corrupted or missing elements of the OS. It should not touch any personal files, setting or or Applications.

Would strongly suggest doing a Time Machine Backup before attempting.

Thank you but the full report would be better

Welcome and time allowing - do keep us posted on the progress.