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Unable to add Apple Store Gift Card to Apple ID balance

I have a silver, Apple Store Gift Card with a large balance. It is currently in my Wallet on my phone, which is associated with my Apple ID. However I cannot add it to my Apple ID balance for Store purchases... How do I get it to appear for purchases?


I tried redeeming and it says the code is invalid (although it appears in my wallet).




[Re-Titled by Moderator]

Posted on Oct 27, 2021 12:07 AM

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Question marked as Top-ranking reply

Posted on Oct 27, 2021 7:24 AM

This article explains the different kinds of gift cards Apple uses and has links on how to redeem them and what can be purchased with each kind. Click on the link --> What type of gift card do I have? - https://support.apple.com/HT204199


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card' click here --> http://support.apple.com/HT201195

2 replies
Question marked as Top-ranking reply

Oct 27, 2021 7:24 AM in response to rjw_rjw

This article explains the different kinds of gift cards Apple uses and has links on how to redeem them and what can be purchased with each kind. Click on the link --> What type of gift card do I have? - https://support.apple.com/HT204199


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card' click here --> http://support.apple.com/HT201195

Oct 28, 2021 10:23 PM in response to Limnos

I appreciate the response, but I mentioned in the original post that I have the "Silver Card," which should be for "Apple Store." Which means I had already seen the link you posted to identify the card.

I'm not asking which card I have, but rather how to use it outside of the Wallet. The situation is that I traded in a device. Got the gift card. Added it to Wallet and now I would like to use it.


Per the link you posted:

"""

  1. Make sure that your card is not an Apple Store Gift Card. Apple Store Gift Cards are gray, white, silver, or gold. You can’t redeem Apple Store Gift Cards in the App Store or iTunes Store. Find out what to do if you have an Apple Store Gift Card or don't know what type of gift card you have.
  2. Try entering your redemption code manually. When you redeem an App Store & iTunes Gift Card or redeem an Apple Gift Card, tap or click "You can also enter your code manually." Make sure that you enter the redemption code that begins with "X", not a different number on the card.

"""


  1. It *is* an Apple Store Gift Card, which I've already identified. It says: "You can’t redeem Apple Store Gift Cards in the App Store or iTunes Store." Which I am not. I am trying to redeem it in the "Apple Store." Not the Itunes Store. Not the App Store.
  2. "Try entering your redemption code manually. " I tried, but says the code is not valid.


Again, the question is: "How do I use an *Apple Store Gift Card* that is currently in my iPhone's Wallet (associated with the correct Apple ID) in the *Apple Store* when purchasing with the same Apple ID?


Unable to add Apple Store Gift Card to Apple ID balance

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