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MacBook Pro order

So I have ordered a new MacBook Pro 16 with the M1 max and 32gb RAM and 1tb SSD ( one of the stock configs so I was expecting it to arrive a little earlier than the ETA). The estimated delivery was 7-12th December but I just got charged earlier today but from what I read it only charges you when the order has shipped but when I check my order status it is is still processing. Anybody knows why?

Posted on Nov 20, 2021 6:39 AM

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Posted on Nov 20, 2021 9:59 AM

That is great news, because your new computer will soon be at your door!


Collective experience here is that 'transition to shipped' lags by a few days. So read this as "about to transition to shipped"!

5 replies

Nov 20, 2021 8:03 AM in response to Rohan7189

Rohan7189 wrote:

So I have ordered a new MacBook Pro 16 with the M1 max and 32gb RAM and 1tb SSD ( one of the stock configs so I was expecting it to arrive a little earlier than the ETA). The estimated delivery was 7-12th December but I just got charged earlier today but from what I read it only charges you when the order has shipped but when I check my order status it is is still processing. Anybody knows why?




You can see‚ Order status:


https://secure.store.apple.com/shop/order/list


https://www.apple.com/shop/help/viewing_changing_orders



if you have an issue Call Customer Support (800) MY–APPLE (800–692–7753)


Nov 20, 2021 7:57 AM in response to Rohan7189

"Charging you" with a credit card is a two-step process. It works the way is does because of the restaurant environment.


First, they put through a "hold" on en estimated amount similar to what they expect the full amount to be. (Some credit card companies call these "Pending"charges.) This is what would be 'charged' at a restaurant, based on your bill plus a guess at the tip. Apple does the same. This estimated amount of your available credit is "set aside" so that you don't spend it on something else.


The money is not actually removed from your credit card account until the final transaction goes through. That can be minutes at a restaurant that reconciles instantly, hours if they wait until end-of-day, or days in the case of purchases from merchants.


The transaction to set aside tells Apple that at the time they checked, you are good for that payment, so they go ahead and build your computer. Most credit card companies require this 'pending + final' sequence to complete in under a few days. If not, the "pending" charge may expire on its own. When the final charge is ready, the merchant will charge you the full amount.


For Apple computer purchases, I think you will find this same timeline playing out for your credit card account. But if a week or more goes by, the 'set aside' would expire, and you could accidentally spend that money, leaving you without enough inside in your credit limit to pay for the computer when its final payment is due. You must manage your account to be sure you still have the credit limit available for that purchase -- Don't spend the money on something else!

Nov 20, 2021 9:15 AM in response to Grant Bennet-Alder

I ordered on 1st November and I was just charged a negligible fee. But just today I was charged the full amount and I have read about it and a few other people also have seemed to encounter this where they get charged before the order status changes to shipped which is usually 2-3 days after they get charged. And also the amount has been deducted from the card itself when I check the balance.

MacBook Pro order

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