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Cellular data update

My iPhone won’t connect to mobile data because of a n update required, however there is no update that needs to be installed, I am on the latest iOS

iPhone X, iOS 15

Posted on Nov 25, 2021 3:19 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 25, 2021 3:42 AM

This is not an iOS update.

Go through the various suggestions in the support article below

https://support.apple.com/en-us/HT201415



Should fix it but they don't help, and your network carrier can't help, then  contact Apple Support for further investigation.

 contact Apple Support

Support article:

9 replies

Dec 4, 2021 4:41 AM in response to Isralian

It says it needs a carrier update. If repeatedly "hot" SIM removal and re-insertion does not stimulate a carrier update then talk to your carrier, especially if the phone is locked to them.

(If not carrier locked then borrow a different carrier SIM from a friend.)

If they can't help then reach out to Apple Support directly. Depending on your region, you may be able to reach them here: contact Apple Support 

or visit an Apple store.

Dec 4, 2021 4:11 AM in response to LD150

I tried my SIM card in the phone again but still unreadable, leading me to the conclusion it’s definitely a problem with the phone. I cannot access settings etc because I am still setting it up, however it gives me this message. Shutting it down does nothing at all but give me he same result. Any suggestions ?

Cellular data update

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