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Is anyone else having trouble reaching any humans at Apple Card to dispute transactions?

I've been trying to dispute a transaction for nearly three months. I am unable to reach a human at GS or Apple to see what is going on. I got a call once, they left the main phone number and then I spent an hour listening to bad pop hits and instructions on how to use my iPhone to dispute a transaction.


I called in a couple of times but keep ending up with the wrong departments. Best call? The poor woman in iTunes subscriptions trying to figure out how I ended up in her phone queue.


Any help? This sucks and I am about to cancel the card. Big mistake getting it.

iPhone SE, iOS 15

Posted on Dec 15, 2021 8:08 AM

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3 replies

Dec 15, 2021 8:49 AM in response to muguy

Disputed in the wallet. 3 months and waiting. Already been denied once because they completely disregarded all the information I submitted. Chat/call always put me in the wrong department. I just spent 30 minutes waiting on hold so that I could return a call they made to see if a charge was valid.


Reaching humans in the right department who know what they are doing is hard.

Is anyone else having trouble reaching any humans at Apple Card to dispute transactions?

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