Credit card expiration
My Apple ID is saying my credit card is expired (which it is not). It will not let me add a new one nor delete the existing one to try and reset it.
iPhone 11, iOS 15
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My Apple ID is saying my credit card is expired (which it is not). It will not let me add a new one nor delete the existing one to try and reset it.
iPhone 11, iOS 15
This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on a Mac or Apple mobile devices; click here --> https://support.apple.com/HT201266
Change your Apple ID payment method if you don't have an Apple device --> https://support.apple.com/HT210755 - PC, MS Surface, Android, Chromebook, online at tv.apple.com
'If you can't remove your last payment method or use no payment method with your Apple ID' click here --> https://support.apple.com/HT203905
- When updating an old card and have ongoing subscriptions, or are the organizer of a Family Sharing group, you may need to first add the new card and make it the primary payment method before deleting the old card.
- A payment method is required if you're using your account with the App Store for the first time.
If you still have problems, click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232
Additional resources:
*'Payment methods that you can use with your Apple ID' --> https://support.apple.com/HT202631
This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on a Mac or Apple mobile devices; click here --> https://support.apple.com/HT201266
Change your Apple ID payment method if you don't have an Apple device --> https://support.apple.com/HT210755 - PC, MS Surface, Android, Chromebook, online at tv.apple.com
'If you can't remove your last payment method or use no payment method with your Apple ID' click here --> https://support.apple.com/HT203905
- When updating an old card and have ongoing subscriptions, or are the organizer of a Family Sharing group, you may need to first add the new card and make it the primary payment method before deleting the old card.
- A payment method is required if you're using your account with the App Store for the first time.
If you still have problems, click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232
Additional resources:
*'Payment methods that you can use with your Apple ID' --> https://support.apple.com/HT202631
Contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call -
If necessary, try Twitter
Thanks for the quick response. The card is not expired so I am not clear on why it is giving me an expiration error. I reviewed the above article but I am not able to remove the card as I am the main family account holder. When I try to add the card again it won’t let me as it says the card already exists.
Did you try my last two paragraphs of suggestions to contact Apple?
Credit card expiration