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Dual Sim drops Network signal

I have a dual sim setup on my iphone 13 pro max both on Airtel in India. Personal sim is an eSIM and the Office phone number is a physical sim. Whenever i turn on both the sims together, initially the network strength stays good at mostly full but slowly in a couple of minutes both the sims loose network and reach the lowest signal strength. 4G stops working on either sims even if i switch. Any probable resons/ fix for this issue? Because initially the network strength is perfect and the Network provider website also shows good strength in my area.

iPhone 13 Pro Max, iOS 15

Posted on Jan 16, 2022 9:36 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 17, 2022 9:29 AM

Hi tatrahumvee!


It sounds like your cellular signal is losing strength, and we’re happy to help. Please try the suggestions in this article:


If you see No Service or Searching on your iPhone or iPad


If you're still having trouble after trying those steps, you should contact Apple Support using this link:


Contact Apple Support


Cheers!

1 reply
Question marked as Top-ranking reply

Jan 17, 2022 9:29 AM in response to tatrahumvee

Hi tatrahumvee!


It sounds like your cellular signal is losing strength, and we’re happy to help. Please try the suggestions in this article:


If you see No Service or Searching on your iPhone or iPad


If you're still having trouble after trying those steps, you should contact Apple Support using this link:


Contact Apple Support


Cheers!

Dual Sim drops Network signal

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