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hey, I my password would not work for my iPhone I attempted as many time as I could now its completely locked an it comes up with support.apple.com/iphone/restore but I just can't figure out how to unlock it I've watched many YouTube videos an still can't figure it out.
iPhone 11, iOS 13
See these instructions, keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud):
If your device is running iOS 15.2/iPadOS 15.2 or later:--> How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support
Shouldn't be this case (iOS/iPadOS earlier than 15.2), you need a computer. If you don't have a computer, borrow one from your friends/relatives/neighbors or ask for help at an Apple Store or Authorized Service Provider, then read these suggestions.
Given that to remove the existing passcode you must connect your device via USB to a computer (a Windows PC running the latest iTunes version, or a Mac, which can run iTunes or Finder, depending on the macOS installed on it), pay attention to the specific gestures that you need to perform while connecting your device to the computer.
These are the instructions to re-gain access to your iPhone/iPad:
If it is an iPhone:--> If you forgot your iPhone passcode - Apple Support
If it is an iPad:--> If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support
Also, take a look at this support video about the same matter (for both iPhone and iPad):
https://www.youtube.com/watch?v=7s8-zLG9ySQ
Regards
Giulio
See these instructions, keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud):
If your device is running iOS 15.2/iPadOS 15.2 or later:--> How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support
Shouldn't be this case (iOS/iPadOS earlier than 15.2), you need a computer. If you don't have a computer, borrow one from your friends/relatives/neighbors or ask for help at an Apple Store or Authorized Service Provider, then read these suggestions.
Given that to remove the existing passcode you must connect your device via USB to a computer (a Windows PC running the latest iTunes version, or a Mac, which can run iTunes or Finder, depending on the macOS installed on it), pay attention to the specific gestures that you need to perform while connecting your device to the computer.
These are the instructions to re-gain access to your iPhone/iPad:
If it is an iPhone:--> If you forgot your iPhone passcode - Apple Support
If it is an iPad:--> If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support
Also, take a look at this support video about the same matter (for both iPhone and iPad):
https://www.youtube.com/watch?v=7s8-zLG9ySQ
Regards
Giulio
unlock iPhone 11
