setting up contacts to be accessed by texting and callin

Unlike some Android devices, contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other

If Contacts on iCloud, try this --> Restore contacts, calendars, bookmarks, and more using ...

Else Add the email account that stores your contacts in the IOS mail app and enable Contacts.If you have a corporate email account added through a profile on your device, please check with your organisation's system administrator.

If you are unable make a call or receive; If you can't make or receive calls on your iPhone - Apple Support