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Forgotten Id and passcode for iPhone 11

Forgotten Id and passcode for iPhone 11 please advise recovery method

Posted on Mar 13, 2022 3:40 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 13, 2022 5:17 PM

See the Apple Support article(s) below for IOS 15.2 or later..


Passcode - How to reset your iPhone, iPad, or iPod touch when you forgot your passcode (IOS 15.2 or later)


See the Apple Support article(s) below for earlier than IOS 15.2 . 


Passcode - If you forgot the passcode for your iPhone or your device is disabled.    *


ASC YouTube for how to restore your iPhone if you forgot your passcode


See if you can recover the ID/password. Use every email address you can think of.


Apple ID - How to find your Apple  -  An iCloud e-mail address is an Apple ID.


Apple ID - Find  -       


If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage  -     


Apple ID – Forgot Password  *      


If necessary, if you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.   -

1 reply
Question marked as Top-ranking reply

Mar 13, 2022 5:17 PM in response to Scamper123

See the Apple Support article(s) below for IOS 15.2 or later..


Passcode - How to reset your iPhone, iPad, or iPod touch when you forgot your passcode (IOS 15.2 or later)


See the Apple Support article(s) below for earlier than IOS 15.2 . 


Passcode - If you forgot the passcode for your iPhone or your device is disabled.    *


ASC YouTube for how to restore your iPhone if you forgot your passcode


See if you can recover the ID/password. Use every email address you can think of.


Apple ID - How to find your Apple  -  An iCloud e-mail address is an Apple ID.


Apple ID - Find  -       


If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage  -     


Apple ID – Forgot Password  *      


If necessary, if you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.   -

Forgotten Id and passcode for iPhone 11

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