Apple Music Playlist Not Syncing / Reverting to Previous Versions

Question

Level 1

6 points

Apple Music Playlist Not Syncing / Reverting to Previous Versions

I create a new playlist each Friday with the songs I like at the moment. Now if I go back and change the playlist name, or rearrange the order of the tracks the changes will take place for a while (from a few minutes to a few days) but then the playlist will revert to the original version (going back to the old name and the old track list order). I have the latest updates and have Sync Library on my mac and iphone. How can I get the sync to be correct and maintain the latest changes?

MacBook Pro 15″, macOS 12.2

Posted on Mar 17, 2022 10:36 AM

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Answer 1

Missy5937

Community Specialist

Mar 18, 2022 12:56 PM in response to todd_98107

Hello todd_98107,

We're happy to look into this. Are you creating the new playlist on your iPhone or Mac? The reason we ask this is because your iPhone syncs to what's represented on your Mac, but doesn't sync changes from your iPhone to the Mac. Also, are you using songs you've imported from CD's, purchased through iTunes or from an Apple Music subscription?

It'd also be a good idea to review: Sync music between your Mac and iPhone or iPad for more in-depth info about syncing music across your devices.

Best regards.

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Answer 2

bryanr14

Community Specialist

Mar 18, 2022 2:54 PM in response to todd_98107

todd_98107,

We appreciate you for verifying that information. If you haven't tried yet, let's temporarily turn off, " Sync Library" for both your Mac and iPhone: Turn on Sync Library with Apple Music

Then, let's restart each device and turn on Sync Library. From here, let's test and see if your music playlists will stay updated on both devices.

Thank you.

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Answer 3

todd_98107 Author

Level 1

6 points

Mar 18, 2022 2:06 PM in response to Missy5937

Hi Missy5937,

I create the lists on my MacBook with songs from my Apple Music subscription. I even tried deleting the Music app's cache and the old playlists returned after I went to File>Library>Update Cloud Library. It seems that what is stored in the cloud is overwriting what's on my computer instead of the other way around.

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Answer 4

karina184

Community Specialist

Mar 18, 2022 2:17 PM in response to todd_98107

Hey todd_98107,

Thanks for that additional information. To make sure we're on the same page, when you create this playlists each Friday, you are creating a new playlist and not editing the original? It is only during the week when you go edit the already-created playlist, that there are issues? We just want to make sure the issue isn't isolated to a specific playlist, and that even when creating a new playlist, the issue remains.

Cheers.

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Answer 5

todd_98107 Author

Level 1

6 points

Mar 18, 2022 2:40 PM in response to karina184

Hi Karina184,

The issue occurs both with new and older playlists. When I create a new one I add songs as I find new ones I like. I then go back and rearrange the track order and maybe add or delete songs. The list will eventually revert back to the way I originally added the songs. I have also tried to change the name of an older playlist and the new name shows for a while, but then it will change back to the old name. Also, I have totally deleted old playlists I no longer want—only to have them reappear in my library later.

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Answer 6

gabby263

Level 1

18 points

Mar 22, 2022 1:51 PM in response to bryanr14

I am having a similar issue. When I add new songs to my library, place them into already existing playlists and then update my cloud music library, the playlists won't show the newly added songs. Even when I delete songs, they end up reappearing in my library after it updates.

Seems like what is stored in the cloud is overwriting what's on my computer as well.

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Answer 7

turingtest2

Level 10

274,516 points

Mar 28, 2022 3:20 PM in response to gabby263

Report your experience to Feedback - macOS - Apple. Report it again after every update that doesn't fix it. Anyone else with the same symptoms should do the same.

tt2

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