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ohoud056 Author

Level 1

4 points

lost my phone and can't erase the device

I lost my phone on May 30th 2022. However, My location and Find My are off. Can the company help me to erase my device?

Posted on Apr 14, 2022 5:56 PM

Top-ranking reply

FoxFifth

Level 10

472,227 points

Posted on Apr 14, 2022 6:09 PM

Sorry, see the information in If Find My iPhone or Find My iPad isn't enabled on your missing device - Apple Support including the following:

If your missing device doesn't appear in the Find My app or at iCloud.com/find, you didn't turn on Find My. There's no other Apple service that can find, track, or flag your device for you. But there are steps that you can take to help protect your data.

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lost my phone and can't erase the device

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