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misheel97 Author

Level 1

4 points

Front camera is black

Front camera not working. Just bought it, Tried factory reset, no luck

Posted on May 5, 2022 2:41 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on May 5, 2022 2:49 AM

If you're sure that nothing (cover or screen protector) obstructs your front camera activity (should be this case, remove them), since your iPhone is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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Front camera is black

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