You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Display unknown part of my phone

Display unknown part

iPhone 11, iOS 15

Posted on May 5, 2022 7:20 PM

Reply
2 replies

May 5, 2022 9:40 PM in response to Unruly1199

Unruly1199 Said:

"Display unknown part of my phone"

-------


Verify if this is a Genuine Device:

If purchased frpm Apple or not, perhaps you were sold an ungenuine iPhone? So, try the following, reporting back what comes up...

Verifying a Genuine Device:

  1. Get the Serial Number: Find the Serial Number of your AirPods - Apple Support
  2. Enter the Serial Number here: Check Your Service and Support Coverage - Apple Support
  3. View the Results: If all shows up as an iPhone, then you are fine. If not, then it is ungenuine, and that is likely why you are getting this issue.

Display unknown part of my phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.