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My 87 years mother is using iPhone 6. Due to memory issue her phone had not been setup with any password to unlock. However somehow her phone is now asking for a password, which no one in our family knows what it is or what's happened. Is there a way to unlock or reset without knowing what the password is?
[Re-Titled by Moderator]
Follow these instructions: https://support.apple.com/en-us/HT204306
When an iPhone or iPad is not protected with a passcode, absolutely anyone who has physical access to the device for 5-10 seconds can lock it with any passcode, locking out everyone else.
If an iPhone or iPad without a passcode automatically installs a software update, it may prompt the user to set a passcode.
Follow these instructions: https://support.apple.com/en-us/HT204306
When an iPhone or iPad is not protected with a passcode, absolutely anyone who has physical access to the device for 5-10 seconds can lock it with any passcode, locking out everyone else.
If an iPhone or iPad without a passcode automatically installs a software update, it may prompt the user to set a passcode.
Thank You!
Is there a way to unlock or reset an iPhone without knowing the password?
