You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

krystle53 Author

Level 1

4 points

Cancel subscription

It says I have to cancel my subscription on the device I bought it on

Posted on May 17, 2022 5:06 PM

Top-ranking reply

Smilin-Brian

Level 9

56,197 points

Posted on May 17, 2022 7:17 PM

If the subscription isn't billed through Apple:

Don't see the subscription when you follow the steps to cancel your subscription? You might have purchased that subscription from another company.

On your bank statement, find the charge for the subscription. If your bank statement doesn't say Apple, apple.com/bill, or something similar, Apple doesn't provide this subscription to you. To cancel the subscription, contact the company that offers the subscription to you. Statements often list the name of the company, such as Hulu, Pandora, YouTube, Amazon, HBO, etc.

Resources:

▷ View Purchase History.

▷ Cancel a Subscription.

▷ Billing and Subscriptions.

▷ Returns & Refunds.

▷ Request a Refund.

▷ Check Refund Status.

Need more help?

View in context

Cancel subscription

Similar questions