You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

oli1021 Author

Level 1

4 points

How to avoid "Unable to Verify This is a Genuine Apple Display" with frozen screen?

iPhone 11 began to restart on its own multiple times. After restarting, multiple app icons disappeared and some apps wouldn't open. We restarted the phone and the phone touchscreen was basically broken with a notification saying "Unable to Verify This is a Genuine Apple Display" even though it was never repaired or replaced. It was fixed by hard restarting but is there a way to prevent this from happening again and why it happened?

Posted on May 21, 2022 7:11 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,940 points

Posted on May 21, 2022 7:20 PM

This would not appear randomly on any device but on iPhones with parts replaced --> About genuine iPhone displays - Apple Support

View in context

How to avoid "Unable to Verify This is a Genuine Apple Display" with frozen screen?

Similar questions