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oli1021 Author

Level 1

4 points

How to avoid "Unable to Verify This is a Genuine Apple Display" with frozen screen?

iPhone 11 began to restart on its own multiple times. After restarting, multiple app icons disappeared and some apps wouldn't open. We restarted the phone and the phone touchscreen was basically broken with a notification saying "Unable to Verify This is a Genuine Apple Display" even though it was never repaired or replaced. It was fixed by hard restarting but is there a way to prevent this from happening again and why it happened?

Posted on May 21, 2022 7:11 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

414,012 points

Posted on May 21, 2022 7:20 PM

This would not appear randomly on any device but on iPhones with parts replaced --> About genuine iPhone displays - Apple Support

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How to avoid "Unable to Verify This is a Genuine Apple Display" with frozen screen?

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