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jburkinshaw Author

Level 1

6 points

Camera not working

The camera on my iphone just has a black screen. I tried restarting the phone by shutting it down. I tried closing the camera window. I tried updating the phones software. It is still just a black screen.

iPhone 7

Posted on May 24, 2022 4:00 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on May 24, 2022 4:11 AM

If you already tried (to no avail) all the steps provided in this support article:--> If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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Camera not working

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