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Level 1

4 points

i need my ID verified but it says connection error

why does it say connection error

iPhone 11, iOS 15

Posted on May 29, 2022 12:16 PM

Top-ranking reply

Level 10

209,079 points

Posted on May 29, 2022 1:05 PM

Try to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

Check the Wi-Fi connection, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If they are On, turn Off Hotspot & VPN.

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