You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

BrycejackM Author

Level 1

4 points

Xs turning of at 25%

I’m having a problem I just bought my new iPhone XS and it’s turning off at 25% my battery health is at 100% .Can it be my software causing this ? It’s on 14.8.1

iPhone XS, iOS 14

Posted on Jun 14, 2022 1:57 AM

Top-ranking reply

Iafeef

Level 7

26,065 points

Posted on Jun 14, 2022 2:06 AM

Hey there,

yes try update your iPhone and see if this problem is solved: Update your iPhone, iPad, or iPod touch - Apple Support

also check out this article ☞ If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support

if you this issue still happening I will suggest you to back to the store that you purchase this phone from!

View in context

Xs turning of at 25%

Similar questions