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iTunes dont let me restore my iPhone

Hello! I have made a backup of my iPhone because i change it, and now when i want to restore backup on my new iPhone it wont let me, “restore backup” button is greyed out, why is this happen? iTunes is instaled in C drive, backup is also in C drive, backup folder is visible. I have the latest version of iOS on my device, and last version of iTunes.

iPhone 12 Pro, iOS 15

Posted on Jun 21, 2022 10:00 PM

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Question marked as Top-ranking reply

Posted on Jun 22, 2022 4:57 AM

iTunes says that the phone has never been backed up to that computer, that's why the button is greyed out. Verify that the update shows in iTunes under settings.

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iTunes dont let me restore my iPhone

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