My Apple Cash got declined when I had money on there and my money is gone
I had money on my Apple Cash my transaction got declined and took my money. Where did it go?
iPhone 11, iOS 15
Question marked as
Top-ranking reply
Jenniferell0828 Said:
"My Apple Cash got declined when I had money on there and my money is gone: I had money on my Apple Cash my transaction got declined and took my money. Where did it go?"
-------
Troubleshooting Methods of Payment:
A. See this Link: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support
B. Can't Delete a Payment Method?
- Add the new payment first. Then, delete the current one.
- Contact your financial institution (i.e. bank), allowing this to occur. I may be seen as a scam, being something you many not perform to often.
C. Whom to Contact:
Contact Apple Support:
For Financial Assistance, contact Apple Support. These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. As you may suspect, no one here would know the answer to this. So, contact Apple Support. The'll see what has occurred, and will run you through the fix. Here is the information for contacting Apple Support:
Apple Phone Support:
- Contact Us - Choose Locations
- Proceed from there as Necessary
- Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)