Bought a new phone use new 4 digits password. When setting new phone I’m able to get in but when setting phone and wanted to set up my Face ID it goes to an old encrypted 6 digits. Can’t remember the 6 digits

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Bought a new phone use new 4 digits password. When setting new phone I’m able to get in but when setting phone and wanted to set up my Face ID it goes to an old encrypted 6 digits. Can’t remember the 6 digits

Bought a new phone use new 4 digits password. When setting new phone I’m able to get in but when setting phone and wanted to set up my Face ID it goes to an old encrypted 6 digits. Can’t remember the 6 digits. What can I do to change the 6 digits

iPhone SE, iOS 12

Posted on Aug 4, 2022 5:06 AM

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Answer 1

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Eric Root

Level 10

685,221 points

Aug 4, 2022 8:35 AM in response to Nilly71

If this is happening when transferring data, if you see an option to reset encrypted data, several people have posted that they did that and lost little to no data.

If it is asking for the 6 digits to open the phone, see the Apple Support article(s) below.

See the Apple Support article(s) below for IOS 15.2 or later..

Passcode - How to reset your iPhone, iPad, or iPod touch when you forgot your passcode (IOS 15.2 or later). *

ASC YouTube for how to restore your iPhone if you forgot your passcode - Apple Support. -

See the Apple Support article(s) below for earlier than IOS 15.2 .

Passcode - If you forgot the passcode for your iPhone or your device is disabled. *

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Bought a new phone use new 4 digits password. When setting new phone I’m able to get in but when setting phone and wanted to set up my Face ID it goes to an old encrypted 6 digits. Can’t remember the 6 digits

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