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I got charged for Microsoft Powerpoint today $69.99 and need a refund I did NOT sign up for this.

I need a refund and to cancel any further charges for this program.

Posted on Aug 26, 2022 10:58 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 26, 2022 12:00 PM

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)


If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If you see an unexpected charge

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period.

Refunds are not guaranteed. For more information, see the Terms & Conditions.


Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support



1 reply
Question marked as Top-ranking reply

Aug 26, 2022 12:00 PM in response to karawhorton

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)


If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If you see an unexpected charge

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period.

Refunds are not guaranteed. For more information, see the Terms & Conditions.


Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support



I got charged for Microsoft Powerpoint today $69.99 and need a refund I did NOT sign up for this.

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