Tv Provider error on iPhone and Apple TV

Sign In Error


undefined is not an object (evaluating


'parser.parseSam|Challenge')


is anyone else seeing this? I can’t sign in to Telus Optik at all.



[Image Edited by Moderator to Remove Personal Information]

iPhone 13 Pro Max

Posted on Sep 12, 2022 2:25 PM

Reply
1 reply

Sep 15, 2022 1:34 PM in response to Avalonmist

Hello Avalonmist,


We see that you're having an issue trying to sign in to your TV provider on your iPhone and Apple TV. We'd like to help.


First, let's have you restart both devices and then test to see if the issue remains.


Restart your iPhone - Apple Support


How to turn off or restart your Apple TV - Apple Support


If the issue persists, then you'll want to reach out to your TV provider to have this looked into further.


Thanks for using Apple Support Communities.


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Tv Provider error on iPhone and Apple TV

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