You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Text messages.

Hi. I’m having issues receiving text messages from 1 or 2 of my contacts. They are receiving my messages but I’m not getting theirs back.

Any suggestions out there.

Barry

iPhone 13, iOS 16

Posted on Oct 17, 2022 11:46 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 17, 2022 12:06 PM

Hello,


  1. In the Settings app, tap Cellular. Make sure that your phone line is turned on. If you use multiple SIMs, make sure that the phone number you want to use is selected and turned on.
  2. In the Settings app, tap Messages. Turn iMessage off and then back on.
  3. Tap Send & Receive.
  4. Tap the phone number that you want to use with Messages.

If you have issues when you try to receive a FaceTime call after you set up a new device, you can also update your FaceTime settings.


If you can't send or receive messages on your iPhone or iPad - Apple Support

5 replies
Question marked as Top-ranking reply

Oct 17, 2022 12:06 PM in response to barryjohnblue

Hello,


  1. In the Settings app, tap Cellular. Make sure that your phone line is turned on. If you use multiple SIMs, make sure that the phone number you want to use is selected and turned on.
  2. In the Settings app, tap Messages. Turn iMessage off and then back on.
  3. Tap Send & Receive.
  4. Tap the phone number that you want to use with Messages.

If you have issues when you try to receive a FaceTime call after you set up a new device, you can also update your FaceTime settings.


If you can't send or receive messages on your iPhone or iPad - Apple Support

Text messages.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.