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User profile for user: postboxp
postboxp Author
User level: Level 1
4 points

Remove DEP

I recently bought an old iphone from my company however when I wipe the device and reset it. The again starts with enrolling me to my company's MDM system. How do I get rid of this.

Posted on Oct 18, 2022 3:23 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,928 points

Posted on Oct 18, 2022 3:34 AM

  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,928 points

Oct 18, 2022 3:34 AM in response to postboxp

  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,928 points

Oct 18, 2022 3:33 AM in response to postboxp

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.

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Remove DEP

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